Don Peppers Joins SuiteCX Board

The Board and Management of SuiteCX are delighted to announce the appointment of Don Peppers as a Non-Executive Director of the Company with immediate effect. Don will be advising the Board and Executive Management on a range of issues focusing on the development of the …

Collaboration: The Currency of Business, CIO Review Magazine

The rational for running a successful business today includes knowing how to run customer-led personalized engagement in today’s connected digital environment. For me, success in technology business and product marketing is building bridges across various (sometimes warring) constituents and an ever evolving need to become …

SuiteCX® 1.3.1 Offers Great New Tools and Training for Practitioners

SuiteCX® is pleased to announce our newest incremental release: SuiteCX® 1.3.1. This exciting update features a comprehensive Help System, training through SuiteCX University, and categorization of Findings and Recommendations for improvements to CX processes. Help System: The SuiteCX Help System includes step-by-step, background information and …

Announcing SuiteCX® Version 1.12

SuiteCX® releases its newest software version. Version 1.12 is a breakout release including persona mapping, heat mapping improvements, decora maps, text-only IPoints, and several new customization options. Version 1.12 is available for all SuiteCX customers. Persona Development and Mapping: As a result of SuiteCX customer …

Alan Pennington joins SuiteCx board

Oakland, California-October 9, 2015 The Board and Management of Suitecx are delighted to announce the appointment of Alan Pennington as a Non-Executive Director of the Company with immediate effect. Alan will be advising the Board and Executive Management on a range of issues focusing on …

SuiteCX forms regional strategic partnership with Ellipsis and company

Oakland, California – September 23, 2014 SuiteCX®, the world`s leading software for customer process and journey mapping, customer-centric diagnostics and data-driven personas has formed a strategic long-term alliance with Ellipsis & Company, a leader in Customer Experience Management (CXM) and Loyalty in Asia Pacific. The …

Noted Customer Experience expert Martha Rodgers, Ph.D. joins SuiteCx

Oakland, California – April 17, 2014 Martha Rogers, Ph.D. has joined the Board of Directors of suitecxTM, Inc., a SaaS based customer experience management software company, as Chairman. Dr. Rogers, a renowned expert in customer relationship management for over 20 years, joined the Board just …