A Graceful Goodbye

I won’t let the door hit me on my way out   If you love somebody, set them free. It’s not just a Sting lyric, but also a wise CX philosophy! Today was admin day, the day to deal with invoices, billing, etc. Leading a …

Mobile Carrier Road Rage – a #sweetcx and #sourcx comparison

Sweet and Sour CX This is the first publishing in of a new program we are launching at suitecx to highlight customer experiences at a more personal level. Many of us work with story telling as a tool in our practices and companies but rarely …